Privacy policy.

Information you choose to provide

When you make an enquiry, we receive the name, email address, company, website URL, service preference, timeline, and project details you submit. We use this information to understand your request, respond to you, and discuss a possible engagement. Please do not include passwords, financial information, or other sensitive personal data in the enquiry form.

How enquiries are delivered

Website enquiries are routed to support@webiotics.com through the hosting provider’s email infrastructure. Information may be processed by the hosting and email providers needed to deliver the website and communications. A valid email address allows us to reply to your request.

Technical information and spam protection

The hosting provider may record ordinary server access logs, including IP addresses, browser information, requested pages, and request times, for operation and security. The enquiry endpoint uses an anti-spam field and a submission-rate record keyed by a hash of the requesting IP address. The rate record contains a submission timestamp, not the enquiry text. These records may remain in the hosting provider’s temporary directory until it is cleared; the rate-limit window itself is 60 seconds.

Cookies and tracking

This version of the website does not set advertising or analytics cookies and does not include third-party advertising trackers. Typography and displayed graphics are hosted with the website. If optional analytics or marketing tools are introduced later, this policy and any required consent choices should be updated before those tools are enabled.

Retention and access

Enquiry correspondence is retained while it is needed to respond to your request, manage a business relationship, or meet applicable obligations. We do not sell enquiry data. To ask about information you have provided, request a correction, or request deletion where applicable, email support@webiotics.com. We may need to verify your identity before handling a request.

Security and external links

We take reasonable measures to protect the website and communications, but no online transmission is completely risk-free. Links to other websites are governed by their own policies. If you believe you have identified a security issue, please contact us directly and avoid sending sensitive evidence through the public enquiry form.

Contact

For privacy-related enquiries, contact support@webiotics.com.